Return & Refund Policy

As a professional supplier of Glass Screen Protector, we strive to ensure your complete satisfaction with your purchase of phone glass screen protectors. However, if you are not entirely satisfied with your order, we offer a hassle-free return policy to make the process as easy as possible. Please review the following guidelines and instructions for returning your items:

Eligibility for Returns:

To be eligible for a return, the product must be unused, undamaged, and in its original packaging.
Returns are accepted within 15 days from the date of delivery.
Return Process:

Prior to returning any item, please contact our customer service team to initiate the return process and obtain a return authorization.
You can reach our customer service team via email, phone, or online message.
Please provide your order number, product details, and the reason for the return when contacting us.
Return Shipping:

The customer is responsible for the return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable shipping service to ensure the safe return of the item.[Your Online Store] will not be held responsible for any items lost or damaged during return shipping.
Refund Process:

Once we receive the returned item and verify its eligibility, we will initiate the refund process.
The refund will be issued to the original payment method used for the purchase.
Please allow 3 business days for the refund to be processed and reflect in your account.

Non-Refundable Items:

Certain items are not eligible for return, including opened or used screen protectors, damaged or altered products, and items not in their original condition or packaging.
Any items that do not meet the return eligibility criteria will not be refunded and may be sent back to the customer at their expense.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, we recommend returning the unwanted item for a refund and placing a new order for the desired item.
Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team immediately.

We may require photo evidence of the damage or defect for assessment purposes.
Upon verification, we will provide instructions for the return and offer a replacement or refund, including the return shipping costs.
We value your satisfaction and aim to provide exceptional customer service throughout the return process. If you have any further questions or need assistance with a return, please don't hesitate to contact our dedicated customer service team.