Shipping Policy
Thank you for choosing us for your phone glass screen protector needs. We are committed to providing you with a seamless and reliable shipping experience. Please review the following information regarding our shipping policy:
Order Status:
Processing: This status indicates that we have received your order and are preparing your product(s) for shipment.
Shipped: Your order has been dispatched and is on its way to you.
Partially Shipped: Part of your order has been shipped, and the remaining items will be shipped separately.
Delivered: Your order has reached its destination and has been delivered to you.
Tracking Your Order:
Upon shipment, you will receive an email notification containing a tracking number. Use the provided link to track your order on the official website of the shipping carrier. Alternatively, you can contact our Customer Service with your order number for assistance in tracking your package.
Shipping Charges:
Shipping charges are determined based on the size, weight, shipping method, and delivery address of your order.
Your cart will display an estimated shipping charge based on standard shipping. The actual shipping cost will be calculated and shown during the checkout process.
Estimated Delivery Time:
Our standard estimated delivery time is 5-8 business days.
Please note that due to ongoing global health challenges, shipping times may be slightly extended.
Shipping Carrier:
We utilize reputable shipping carriers such as USPS, UPS, Yanwen Express, Canada post, Australia Post, and others to ensure timely and secure delivery of your orders.
Shipping Notification:
You will receive an email notification when your order has been shipped. This email will include a tracking number that you can use to monitor the progress of your shipment. For any additional inquiries, please contact our Customer Service.
Processing Time vs. Delivery Time:
Processing time refers to the duration between submitting your order and the product leaving our fulfillment center. The specific processing time for each product is indicated on the product description page.
Delivery time is the period from when the product departs our fulfillment center to when it arrives at your designated destination.
Order Processing:
Orders begin processing immediately upon placement and conclude when the product is shipped from our fulfillment center. Please allow 1-3 days for order processing.
Weekend and Holiday Orders:
Yes, we process orders on weekends, including Saturdays. Standard orders are shipped on the next business day. We don't process orders on holiday expect for urgent conditions.
Delivery Schedule:
Orders are delivered Monday through Saturday. Please note that deliveries are not available on Sundays.
International Shipping:
We ship to countries worldwide. For specific estimated delivery times to your location, please contact our customer service for more details.
Shipping to PO Box:
Most shipping address can be PO Box. However, some region are not allowed. It is important to keep your phone line and email available after 1-2 days of placing your order.
Changing Shipping Address:
If you need to change the shipping address, it is best to do so before placing your order. However, if you have already submitted your order, please contact our customer service for assistance.
We strive to ensure a smooth shipping experience, and we are here to assist you with any questions or concerns you may have. For further assistance, please don't hesitate to reach out to our dedicated Customer Service team.